Help
How can we help?
Answers about recording, editing, your account and your plan. Can’t find what you need? Write to us.
Getting started
The basics.
Do I need an account?
No. You can record, edit and export without one. You only need an account for cloud backup and to subscribe.
Which iPhones does Lessi Cam work on?
Any iPhone with iOS 17.2 or later. A few features need iOS 18, like listening to music from another app while you record. Lessi Cam is made for iPhone, and it isn’t available for Mac or Android.
How does recording in takes work?
Hold the record button to record and let go to stop. Prefer tapping? Switch to tap mode: one tap starts, another stops. Every recording becomes a numbered take inside your project, saved automatically.
What’s the difference between a project and a video?
A project is what lives in your library, with its takes, cuts, color and captions. A video is the final file you export and post.
Where are my videos stored?
On your iPhone: these are your local videos. With cloud backup on (Pro and Pro+), copies also go to the Lessi cloud as cloud projects.
Recording
Recording in takes.
What is onion skin?
While the camera waits between takes, it shows a see-through ghost of the last frame of your previous take, so you can line up the next one. It disappears as soon as you start recording.
How do I use the teleprompter?
Write your script in blocks of up to three lines. While you record, move to the next block when you’re ready: nothing scrolls on its own. Your captions can follow the script later.
Can I record with the volume button?
Yes. The volume button starts and stops recording, just like the record button.
Can I record straight to a memory card or SSD?
Yes, on Pro and Pro+. Plug in a USB-C drive and choose Record to card in your library. Projects that live on the drive show up whenever it’s connected.
Can I record in landscape?
Yes, on Pro and Pro+. Turn on Landscape mode in Settings.
Editing
Polish it in place.
How do I reorder, trim or split takes?
Open a project to see its takes. Drag to reorder, swipe left to delete or right to duplicate, and open a take to trim its start and end or split it in two.
I deleted a take by mistake. Can I get it back?
Yes. At the bottom of the take list, pull up to reveal Recover deleted takes.
How does color correction work?
Correct the color of the whole project, or of a single take, and compare it with the original. Free includes the basic adjustments; Pro and Pro+ unlock the full set.
How do I add a voiceover?
In the audio tools, hold to record your voice over the takes. Each recording joins the previous one, and you can undo the last one.
Can I add music?
On Pro and Pro+. Import your own music from the Files app or Google Drive into your Music library, then choose where it starts in each project. Lessi Cam doesn’t include a music catalog.
Where do deleted projects go?
To the Trash, where they stay for 30 days before they’re deleted for good. Projects stored on an external drive stay in the Trash until you delete them yourself.
Captions
Captions, on the device.
How are captions made?
Lessi Cam transcribes your voice on your iPhone, so your audio never leaves the device. Choose the language of the video, generate the captions, then fix any word and adjust the timing.
Which languages are supported?
Any language your iPhone can transcribe on the device. You choose the language for each project.
Can I write captions myself?
Yes. You can write captions by hand, or generate them again for a single take.
How do I put captions on the final video?
Keep Show captions on before exporting. Captions also go into the ZIP as a .srt file.
Exporting
From project to post.
Where does my final video go?
To your camera roll, in up to 4K, with no watermark.
What counts toward the 2 final videos a month on Free?
Only final videos. Exporting a ZIP with your takes, or a complete project, doesn’t count.
How do I back up everything?
Go to Account & projects › Export all projects. You get a ZIP folder with all your projects, archived ones included. It’s free, with or without a plan.
How do I move a project to another iPhone?
Export it as a Complete project, send the file to the other iPhone and open it with Import project in the library.
Account
Your account.
How do I create an account?
Tap the account button in your library, then Create an account. Your password needs at least 8 characters, with an uppercase letter, a number and a special character.
I forgot my password.
On the sign-in screen, tap Forgot password. We’ll email you a six-digit code to set a new one.
How do I delete my account?
In Lessi Cam, go to Account & projects › Account settings › Delete account. Your account and everything in the cloud are permanently deleted after 30 days; sign in again before then to keep it. Your local videos stay on your iPhone. Deleting your account doesn’t cancel an App Store subscription, so cancel it first.
Plans & billing
Plans and billing.
How do I cancel a subscription I started in the app?
On your iPhone, open Settings, tap your name, then Subscriptions › Lessi Cam › Cancel Subscription.
How do I cancel a subscription I started on the web?
Sign in to your Lessi account on our website and cancel it there. Web subscriptions open at launch.
What happens when I cancel?
Nothing is deleted right away. Your plan works until the end of the period you paid for. After that, you have 30 days to download your cloud backup before it’s removed. Your local videos keep working as always.
I subscribed, but I don’t have Pro.
Go to Account & projects › Your plan and tap Restore purchases. Make sure you’re signed in to the same Lessi account you used to subscribe.
Can I switch between Pro and Pro+?
Yes. Moving up to Pro+ applies right away. Moving down to Pro applies at your next renewal.
Can I get a refund?
For subscriptions bought in the app, refunds are handled by Apple at reportaproblem.apple.com. For subscriptions bought on our website, write to us.
Privacy
Your data, your iPhone.
Does Lessi Cam track me?
No. The app has no ads and no analytics or tracking tools.
What leaves my iPhone?
Without an account, nothing. With cloud backup on, your projects go to the Lessi cloud. Captions are always made on the device.
No answers for that. Write to us and we’ll help.
Contact
Still need help?
Write to us. It helps to include your iPhone model, your iOS version and what happened. A screen recording helps even more.
suporte@lessi.pro